Questions, answered

Yes. Many of our clients are abroad. You make the request remotely, we coordinate on the ground, and we keep you informed throughout.

Through the request form on the website, the request builder, or WhatsApp. Share what you need and we take it from there.

We aim to respond promptly and will confirm the expected timing once we see your request. The right speed depends on what you need and when.

We are based in Lagos and focus on Nigeria, and we support clients making requests from abroad. Tell us your location and what you need, and we will confirm whether we can help.

Yes. You can combine services in one request, for example flights, a hotel, and airport pickup, and we coordinate them together for you.

Yes. Airport pickup and drop off are part of our travel and arrival service. Share the flight details and who is travelling, and we handle it.

Yes. We can coordinate individual executive trips as well as recurring travel requirements for corporate teams.

Yes. We can bring together flights, accommodation, airport transfers, ground transportation, meetings, and other approved travel requirements into one coordinated itinerary. page.

Yes. If it is something we can coordinate responsibly, tell us and we will let you know whether, and how, we can help.

We agree the approach before anything is booked. Local clients can pay in Naira, diaspora and international clients in the currency and method agreed, and corporate clients through their invoicing process. Supplier costs are confirmed in advance.

Money spent on your behalf is documented, with an itemised summary where applicable, so you can see where it went.

Yes. You receive receipts for what is booked or purchased for you, where applicable.

We assess partners and vendors before they are trusted with your request, and only involve people we are willing to stand behind. There is more detail on our Trust and Safety page.

Where a request can be evidenced, we send completion confirmation, photos where appropriate, and a final summary of what was done.